Privacy Policy

1. Introduction

Neovido AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video repair services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Email address
• Username
• Phone number
• Password (encrypted)
• Account information

2.2 Technical Information

We automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Time and date of access
• Pages visited

2.3 Video Files

When you use our video repair services, you may upload video files to our servers. We process these files solely for the purpose of providing our repair services and do not retain them longer than necessary.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our video repair services
• To process transactions and send related information
• To send technical notices and support messages
• To respond to comments, questions, and customer service requests
• To monitor and analyze trends, usage, and activities
• To detect, prevent, and address technical issues
• To fulfill user account management functions

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With your consent, we may share your information with third parties for their direct marketing purposes
• We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you
• We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database. We use appropriate encryption and security protocols to protect your data.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser. Cookies enable our website to recognize your browser and remember certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of certain communications
• Object to processing of your personal information
• Request a copy of your personal information

To exercise these rights, please contact us at szonezl@foxmail.com.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: